Welcome to Digital Seva Center, a marketplace exclusively for Kerala vendors and customers, located at AK Complex, Irinave Road, Kannur, Kerala. By accessing or using our website digitalseva.center, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our platform.
1. Definitions
• “Platform” refers to the website digitalseva.center.
• “User” refers to anyone accessing or using the platform, including vendors and customers.
• “Vendor” refers to individuals or businesses listing products/services for sale on the platform.
• “Customer” refers to individuals purchasing products/services through the platform.
2. Eligibility
• The platform is available to users located within Kerala, India only.
• Users must be 18 years or older to register or make purchases.
• Vendors must comply with all applicable legal and regulatory requirements for selling their products/services.
3. Account Registration
• Users must create an account to access certain features.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• Providing false, inaccurate, or incomplete information during registration may result in account termination.
4. Use of the Platform
• The platform is intended for Kerala vendors to list products and Kerala customers to make purchases.
• Users agree not to use the platform for illegal, fraudulent, or unauthorized activities.
• Digital Seva Center reserves the right to remove listings or suspend accounts that violate these terms.
5. Vendor Responsibilities
• Vendors must ensure that all listed products/services comply with applicable laws and regulations.
• Vendors are solely responsible for the accuracy of product descriptions, prices, and other information provided.
• Vendors must fulfill orders promptly and provide quality products/services as described.
6. Customer Responsibilities
• Customers must verify product details, pricing, and terms before making a purchase.
• Customers are responsible for providing accurate delivery information.
• Refunds, exchanges, or disputes must be handled in accordance with the vendor’s specific policies.
7. Fees and Payments
• Vendors are charged a commission fee for each successful transaction on the platform.
• Customers are required to make payments through the platform’s integrated payment methods.
• All payments are processed securely, and Digital Seva Center is not liable for issues arising from payment gateway errors.
8. Cancellations and Refunds
• Vendors must specify their cancellation and refund policies for their products/services.
• Digital Seva Center is not responsible for refunds or cancellations but will mediate disputes if necessary.
9. Limitation of Liability
• Digital Seva Center acts as an intermediary between vendors and customers and is not liable for the quality, safety, legality, or delivery of products/services.
• Digital Seva Center is not responsible for any loss, damage, or dispute arising from transactions between vendors and customers.
10. Intellectual Property
• All content on the platform, including logos, text, images, and software, is the property of Digital Seva Center or its licensors and is protected by applicable intellectual property laws.
• Users may not reproduce, distribute, or modify content from the platform without prior written consent.
11. Termination
• Digital Seva Center reserves the right to suspend or terminate user accounts for violations of these terms.
• Users may terminate their account at any time by contacting hello@digitalseva.center.
12. Privacy Policy
• Our Privacy Policy governs the collection, use, and storage of user data. By using the platform, you agree to the terms outlined in our Privacy Policy.
13. Governing Law
• These terms are governed by and construed in accordance with the laws of India and the jurisdiction of Kerala courts.
14. Changes to Terms
• Digital Seva Center reserves the right to update these terms at any time. Changes will be communicated on the platform, and continued use constitutes acceptance of the updated terms.
15. Contact Us
For questions or concerns about these terms, please contact us:
• Address: Digital Seva Center, AK Complex, Irinave Road, Kannur, Kerala
• Email: hello@digitalseva.center
• Phone: +91 9074 66 9074
Thank you for choosing Digital Seva Center. By using our platform, you agree to abide by these terms and conditions, ensuring a safe and productive experience for all users.