Refund Policy
At Digital Seva Center, we strive to provide high-quality web design and digital marketing services. This Refund Policy outlines the conditions under which refunds may or may not be issued.
By purchasing our services, you agree to this policy.
1. Advance Payments
- All projects require an advance payment to begin work.
- Advance payments are non-refundable once the project work has started.
2. Eligibility for Refund
A refund may be considered only if:
- The project has not yet started, and
- A written cancellation request is submitted before work begins.
Approved refunds will be processed within 5–10 business days.
3. Non-Refundable Services
Refunds will not be issued for:
- Completed or delivered work
- Custom website design & development
- Digital marketing services already executed
- SEO work, ad campaigns, or promotional activities
- Purchased domains, hosting, themes, or plugins
- Third-party service charges
4. Project Cancellation by Client
If a project is cancelled after work has started:
- Payments made will not be refunded.
- Work completed up to the cancellation date will be chargeable.
5. Project Delays
We are not responsible for delays caused by:
- Late content submission from the client
- Delayed approvals or feedback
- Third-party service issues
Such delays do not qualify for refunds.
6. Service Dissatisfaction
If you are not satisfied with the service:
- We encourage you to contact us for revisions or adjustments as per the project scope.
- Reasonable revisions will be provided according to the agreed package.
7. Chargebacks & Payment Disputes
Initiating a chargeback without contacting us to resolve the issue may result in:
- Suspension of services
- Permanent termination of support
- Legal action if applicable
8. Contact for Refund Requests
To request cancellation or discuss refund eligibility, contact:
Digital Seva Center
📧 hello@digitalseva.center
📞 9074 66 9074